Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What items are returnable?
- Items purchased in the last 30 days.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Products that have been worn or washed.
How to I get free returns?
- Gold Tier customers all receive free returns.
- See our Rewards page for all information on Rewards Tiers.